DOCUMENT:Q105488 22-NOV-1993 [W_NT] TITLE :Backup Err Msg: Fatal Error on Drive 1 PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS:BUGLIST3.10 FIXLIST3.10.001 ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system version 3.1 - Microsoft Windows NT Advanced Server version 3.1 ---------------------------------------------------------------------- SYMPTOMS ======== When you try to restore information from a backup on an Archive 2250 tape drive, the following error message appears: Fatal error on drive 1 Also, in Event Viewer the following message is logged: The device \Device\Tape0 has a bad block You cannot retrieve the backup information. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional reference words: 3.10 KBCategory: KBSubCategory: NTAP ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.